Outstanding Service and Support

Trakka Systems provides extensive support and after-market services from our sophisticated manufacturing and support facilities in Australia, CAR30 and APMA (Australian Part Manufacturer Approval) approved. Our Swedish facilities are being readied for EASA approval for Part 21G (Manufacture) and Part 145 Maintenance. We also operate a facility in the USA in New Mexico, which is PMA (Parts Manufacturer Approval) and FAR 145 certified, and awaiting final “dual-release” approval. At Trakka, we don’t simply sell “plug and play”. Our user-friendly range of training courses and materials also comes with the option of in-house support during the installation process and initial operational time frame. Many  of our clients find our counsel in these early stages to be educational, beneficial and reassuring. Our comprehensive warranties and industry-leading reliability minimize your overall life-cycle programme costs. We can also offer a range of enhanced support packages tailored to meet your specific mission availability requirements. These include options for 24/7 hotline/online support, onsite call-out visits, and swap-out loaner systems or LRU’s. Our staff even have a proven track record of having rendered in-theatre contractor logistic support. Our focus is on razor sharp diagnosis and fast, no-fuss turnaround.

Trakka Stands Behind its Products

Trakka Systems provides a comprehensive standard warranty across our entire product range and also offers a comprehensive range of training courses and materials to support initial installation and ongoing operations. To meet the needs of our clients worldwide, we maintain an elite group of service and training engineers throughout Australia, North America and Europe. To further support our valued customers, we have also developed a strong network of service partners in strategic locations such as North America, Europe, Asia and Africa – all fully certified and trained to our exacting standards.

Service Centres

Australia:

23 Kilpa Road, Moorabbin, Victoria 3189 Australia
Tel +61 3 9555 9541

USA:

6817B Academy Parkway East NE Albuquerque, New Mexico 87109 USA
Tel +1 505 414 7777

Sweden:

Stationsvägen 46, 64043 Ärla, Sweden
Tel +461670860 or +461670504

 

Italy:

LEAT Product Support Centre
Via del Fosso della Magliana, 34, 00148 Roma, Italy
Tel +39 06 655 5599

Germany:

ESG Product Support Center
Livry-Gargan-Strasse 6
D-82256 Fürstenfeldbruck, Germany
Tel +49 89 9216 1888

 

 

 

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